At Yogipur, we strive to provide a seamless experience for our users. This Cancellation & Refund Policy outlines the terms for canceling bookings and requesting refunds for yoga sessions made through our platform. By using Yogipur, you agree to the terms stated below.

1. Booking Cancellations

• Users can cancel their yoga class bookings directly through the Yogipur app before the session starts.
• Cancellation requests made within the allowed cancellation window (as specified during booking) will be eligible for a refund.
• If a session is canceled by the instructor or due to unforeseen circumstances, you will receive a full refund or an option to reschedule.

2. Refund Policy

• Refund Eligibility: Refunds are processed based on the cancellation timing:
  • Full Refund: If canceled within the allowed cancellation period.
  • Partial Refund or No Refund: If canceled outside the allowed period or in case of a no-show.
• Refunds will be credited to the original payment method used during the booking.

3. Processing Time for Refunds

• Refunds are processed through Razorpay and may take 5-7 business days to reflect in your account.
• Any delay beyond this is subject to the processing time of your bank or payment provider.

4. Non-Refundable Situations

• No refunds will be issued for:
  • No-show for a booked class.
  • Last-minute cancellations beyond the allowed cancellation period.
  • Violation of Yogipur's Terms & Conditions.

5. Razorpay Payment Processing

• All payments and refunds are processed securely via Razorpay.
• Yogipur is not responsible for any additional transaction fees, bank charges, or delays caused by Razorpay or your payment provider.
• If you experience refund-related issues, you can contact Razorpay support or reach out to us.